A Jack of All Trades: The Importance of Being Well Essay

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A Jack of All Trades: The Importance of Being Well-Rounded in the Workplace

The Importance of Being Well-Rounded in the Workplace
Submitted to Robert P. Campbell by
Deron R. Dantzler
in partial fulfillment of CARD410.

June 19, 2005


There are literally hundreds of desirable traits in the workplace. Of these, one of the
arguably most important is to be well-rounded in the workplace. Many skills can assist an
individual in being a well-rounded employee. Oral communication skills, written
communication skills, teamwork, technical skills, leadership skills, adaptation skills,
computer skills, interpersonal skills and analytic abilities are some of the key factors
to a well-rounded employee. While these skills all seem to be of equal ability to the
well-rounded employee, the scope of this paper will only delve into a few of the skills
preceding. Technical skills, oral communication skills and leadership skills will all be
detailed in this review in an attempt to help you (the reader) become a well-rounded

Technical Skills in the Workplace

Technical skills are the formal name for the knowledge to perform the task at hand. One
acquires technical skills by training in formal school systems or in the work environment.
Experience is probably one of the most important factors in growing your technical skill
in a subject. The importance of technical skills in the workplace is undeniable. Without
the knowledge of the subject at hand, there is virtually no way possible to be a
well-rounded person. Without technical skills you are not likely to be able to even do the
job at hand.

Here's a brief story for example about an individual in the workplace, and how his lack of
technical skills hindered his ability to be well rounded in the workplace, and eventually
cost him his job. John was a college graduate with a degree in Computer Science. He had
completed his degree with a GPA of 3.5. He began his search for a job immediately
following his graduation and landed a great job in the technology field based on his merit
and because of his professionalism and great communication skills. However, John had very
little practical knowledge that is used in the IT field. He had no past experience beyond
his degree, no industry level certifications. While his education had trained him in many
different facets of computer technology, he lacked the one driving technical skill to help
him determine where he would be best suited. It turns out the job that he landed was in
computer networking, and when his initial review came up in 3 months, the company decided
that they were going to let him go because of his lack of technical skills and because
they wanted someone more experienced who actually knew how to do the job. Because of
John's failure to be a well-rounded employee, and failure to have technical skills, he
lost his job.

But the big question is: What does John do now? How can he obtain the technical skills
that he lacked before so that he will be able to keep his next job? John was mislead into
believing that his degree would provide him with all of the information that he needed in
order to compete in the workplace. One of the options that he should have heavily
considered in college is internships. Now he decides that he will take some certification
level courses to help get him on track. He uses these courses to build his confidence
level and his technical skill set. He excels in his next job because his great oral
communication skills are a wonderful supplement to his technical knowledge.

Oral Communication Skills

For obvious reasons, technical skills are important in the workplace. Likewise, oral
communication skills are a no-brainer in the workplace as well as in our personal lives.
The National Association of Colleges and Employers conducted a survey of hundreds of
employers to determine the skills they desire in potential employees. The result showed
overwhelmingly that oral communication skills were the most important to the sample set

Based on this information and common sense, one can easily see the importance of oral
communication skills in the workplace. It is vital than individuals be able to express
themselves and understand others to be successful in the work environment.

There are several oral communication skills that are the keys to positive communication.
• Listening
• Positive attitude and a genuine regard for others
• Honesty
• Openness and willingness to share about oneself
• Flexibility (open-minded)
• Sense of humor
• Interpretation (Getting the right message)

There are oodles of books on the subject of oral communication. Many of these books will
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