Ackoff Management Misinformation Systems Essay

This essay has a total of 752 words and 4 pages.

Ackoff Management Misinformation Systems

"Ackoff Management Misinformation Systems"
Ackoff identifies five assumptions commonly made by designers of management information
systems (MIS). With these assumptions, Ackoff argues that these assumptions are in most
cases not justified cases, and often lead to major deficiencies in the resulting systems,
i.e. "Management Misinformation Systems." To overcome these assumptions and the
deficiencies which result from them, Ackoff recommends that management information system
should be imbedded in a management control system.

The Ackoff Assumptions are that:
(1) Due to lack of relevant information, most managers operate under this deficiency;
With the first assumption and contention, I'd have to disagree. According to Ackoff, it
seems that only certain information is useful, while the other is useless and it
overburdens the managers. Therefore, top management usually receives filtered input that
subordinates have carefully screened several times. However, top management needs more
information and data, more qualitative input, and less formal analysis than it receives.
Sometimes, the useful information might seem useless at one time, may become more
important at another time. Therefore, I believe that all information be readily available
for the manager to proceed forward in a timely fashion.

(2) The manager needs the information he wants;
I agree to a certain aspect to this ideology. Without a doubt, without the proper
information, the manager is useless because they are not able to direct their workers in
the right direction. People working for the manager tend to require more information from
the top. More important, they need a general and, sometimes, a specific sense of direction
and support. Without a proper direction, all people involved will concurrently feel
underutilized, and will try to gather all information, relevant or irrelevant and fill up
their work time, without achieving any goals.

(3) A manager will improve his decision making, if he has the information he needs,
This is a straight-forward logical agreement with the author. It is obvious that if the
information is available, the manager will be able to make a better judgment. Without
proper information from above, the people working for the manager will be lost. On the
other hand, if the manager has the information need to complete the task, then the
objective will be solved in a short period of time, with everyone contributing in a
positive way.

(4) A better communication between managers will improve organizational performance;
I agree with the statement above on the basis that communication is the most important
thing when it comes to working in unison. Over time, the top levels of management tend to
become isolated from the rest of the organization. A chasm develops those results in a gap
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