Term Paper on Delegation

This essay has a total of 890 words and 5 pages.


Human Resources Management

Ever watch good delegates in action? They know exactly which jobs to hand and to whom.
They know the old talents to tap and the new talents to test. Somehow, they even make the
busiest people feel privileged to do even more. Delegating is a management tool that
should be used in every company out there. Mark Twain once said, "To be good is noble, but
to teach other's how to be good is nobler—and much less trouble."

Webster's Dictionary defines delegating as entrusting authority to another. The key to
delegating is the word entrust. When you delegate, you entrust the entire matter to the
other person along with sufficient authority to make it work. It involves authorizing
others to carry out specific tasks under your general supervision. It forces the manager
to be more organized because the supervisor must outline projects, assign
responsibilities, set deadlines, and check progress.

There are several guidelines to effectively delegate. You must communicate fully the
degrees of freedom and judgment you expect the other person to use. Delegate authority as
well as responsibility. Your subordinate must have the authority to carry out the
responsibilities they have been delegated. Setting performance standards also allows the
individual to understand the outcome you expect. Finally, delegate your reoccurring work,
and don't dump. The supervisor must not abdicate his responsibilities, and must understand
that the responsibilities are never lifted from his shoulders, and understand that the
responsibilities of the results of the unit are still the managers.

There are five steps to delegation. First you must define the task completely. You then
must determine to whom to delegate the project to. The most important step is to provide
clear communication of what the instructions are and your expectations regarding the task.
The delegator and delegatee must than reach a mutual agreement about the task and any
deadlines you may provide. Finally, you must monitor and evaluate the results and provide
feedback to let the individual know your thoughts on the task.

Everyone benefits from delegation by having time to accomplish the management duties that
often get neglected. This may include long range planning, innovation, and coordination
with your work group and representing your work group and its members to higher
management. These things don't get done well when you are heavily involved in the
day-to-day work of your section. The delegator has more time for advance skills while the
delegatee gains new skills and abilities. The entire organization achieves goals more
efficiently and improves the quality of care and satisfaction of the entire company.

Does this mean delegate all things? No! Delegate to people who understand the assignment,
your philosophy, objectives and your strategies. Don't make the mistake of delegating
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