Essay on How To Win Friends and Influence People

This essay has a total of 1163 words and 5 pages.


How To Win Friends and Influence People





How To Win Friends and Influence people
By: Anonymous


How to Win Friends & Influence People, by Dale Carnegie This book was written in 1936 by
Dale Carnegie. Some of the terms and vocabulary used are dated but the advice and
information can still be used today. It deals with communication with others and the need
for all parties to be able to perceive the objective from the others' viewpoint. The
perspective of the book is from a position of power or management but it can be useful to
anyone that reads it. While this book is useful, it should be remembered it was written
during a time when the people in the workforce had a very strong protestant work ethic
socialized into them. The book is divided into four parts, and they are: Fundamental
Techniques in Handling People. The next section is called: Six Ways to Make People Like
You. The third chapter is titled: How to Win People to Your Way of Thinking. The final
segment is called: Be a Leader: How to Change People Without Giving Offense or Arousing
Resentment. The titles to the sections are somewhat blunt and imply manipulation instead
of understanding or compromise but the book stresses seeing things from the viewpoint of
others and resolving conflict in mutually acceptable ways. The emphasis of the book is
teaching the skills necessary to use the collaborating conflict style and behavior
modification. The first section, Fundamental Techniques in Handling People, has three
principles. 1) Don't criticize, condemn or complain; this is the most difficult one to
manage. 2) Give honest, sincere appreciation. Everyone has some positive traits. 3) Arouse
in the other person a desire to please. Using these principles promote the ability for the
individuals to have an open, honest conversation. This in turn creates a positive
atmosphere for conflict resolution. The six principles of the second segment are, Six Ways
to Make People Like You, 1) Be sincerely interested in other people. 2) Smile at people.
3) Remember and use a person's name. It relays a message. It tells people they are
important to you. 4) Be a good listener and encourage other people to talk about
themselves. 5) Talk in terms of the other person's interest. 6) Finally, make the other
person feel important and do it honestly. The third section, How to Win People to Your Way
of Thinking, has twelve principles. 1) The only way to get the best of an argument is to
avoid it. 2) Show respect for the other person's opinion, never say you're wrong. 3) If
you are wrong admit it quickly and emphatically. 4) Begin in a friendly way. 5) Get the
other person saying, yes, immediately. 6) Allow the other person to express his/her ideas
or opinions. 7) Let the other person think the idea is his/hers. 8) Try honestly to see
things from the other person's point of view. 9) Be sympathetic with the other person's
ideas and desires. 10) Appeal to the "nobler" motives. 11) Illustrate and give examples of
the benefits of your ideas. 12) Make the individual feel personally challenged to
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