Live update Essay

This essay has a total of 2417 words and 18 pages.

live update

**********************************************************************
LiveUpdate Client (Version 1.70) README.TXT
Copyright (c) 2001 Symantec Corporation November 2001
**********************************************************************
CONTENTS
**********************************************************************
This README.TXT file describes LiveUpdate from Symantec. The following
topics are discussed:

* About LiveUpdate
* What's New?
* Proxy Servers
* Version Information
* Running LiveUpdate
* Updating LiveUpdate
* Installing/Uninstalling LiveUpdate
* LiveUpdate Configuration & Log files
* Using AOL (America Online)
* Using IBM Global Network
* Technical Information
* Known Issues
* Recent fixes

**********************************************************************
ABOUT LIVEUPDATE
**********************************************************************
LiveUpdate is the Symantec technology that permits an installed
Symantec product to connect to a Symantec server over the Internet to
check for program and other updates such as virus definitions and URL
lists.

When updates are available, LiveUpdate downloads them to your computer
and installs them, keeping your Symantec software up to date. With
this latest release of LiveUpdate we now add digital signature
verification to the update process so that you can be sure we only
install content that has been authenticated.

Certain types of content may require a subscription and so LiveUpdate
will only download subscription content if a valid subscription is
found on your machine.

**********************************************************************
WHAT'S NEW?
**********************************************************************
1. Security. When LiveUpdate downloads the catalog of available
updates it will now check for a Symantec digital certificate and only
proceed with the update process if the file was signed by Symantec. In
addition, the cryptographic signatures are verified for all updates
that are downloaded before they are applied to the machine.

2. Windows XP compatibility. This version of LiveUpdate has been fully
tested on the Windows XP operating system. We have no known
incompatibilities with this new OS at this time.

3. Improved logging. As with any application that uses the Internet,
LiveUpdate will sometimes fail due to the prevailing Internet
conditions. In an effort to improve the troubleshooting process we
have improved the logging feature in LiveUpdate. In addition, we now
write critical security events to the NT Event Log.

**********************************************************************
PROXY SERVERS
**********************************************************************
Most Internet users don't need to configure their computers to use a
proxy server, however some ISPs and companies require you to connect
to the Internet through a proxy server. So, we've made it easier then
ever via a Proxy tab in the LiveUpdate Control Panel.

Note: If you do not know what a proxy server is, it may be best to set
options using the Proxy tab only when instructed to do so by a network
administrator.

To configure LiveUpdate to use a proxy server, simply select the Proxy
tab and then choose either the second or third radio buttons.

The second radio button allows you to customize your proxy server
settings and the third button tells LiveUpdate to use the same proxy
server settings that you have setup for use with Internet Explorer.

* Note: LiveUpdate uses HTTP for file transfers by default, however it
will fail over to FTP if it is unable to communicate via HTTP.

If your proxy server requires authorization for outside access, you
can also enter a Username and Password for either FTP or HTTP (or
both) proxy access. Please note that this is different from the
username and password you use to connect to your Internet Service
Provider (if you use one).

If you have any difficulty configuring your proxy settings, contact
your network administrator for assistance. Each network is different,
so only they can help you with this step.

**********************************************************************
VERSION INFORMATION
**********************************************************************
To determine the exact version of LiveUpdate that you have installed
on your machine, open Windows Explorer and locate the file luall.exe.
This is usually located in the LiveUpdate client installation folder
(Program FilesSymantecLiveUpdate). Right click on this file and
select Properties. On the Version tab the File version information
will be listed.

**********************************************************************
RUNNING LIVEUPDATE
**********************************************************************
Most Symantec products, which use LiveUpdate, offer a LiveUpdate
button. In Norton SystemWorks, for example, you can run LiveUpdate
from the SystemWorks Integrator. This will automatically download
updates for all Symantec products, which use our One Button Update
technology. You can also run LiveUpdate from the folder created under
the start menu by your Symantec product(s).

Note: Some product updates may only be retrieved by selecting the
LiveUpdate option from within that product.

**********************************************************************
UPDATING LIVEUPDATE
**********************************************************************
Sometimes even the update program needs an update. LiveUpdate will
automatically check to see if there are any available updates to
itself each time it is run. It should update itself transparently
(without any extra input), but in certain rare cases may require that
you run LiveUpdate one additional time to complete your session after
it has finished its update. If this is required, it will tell you.

Updates to LiveUpdate are also posted to the URL below.
http://www.symantec.com/techsupp/files/lu/lu.html

**********************************************************************
INSTALLING/UNINSTALLING LIVEUPDATE
**********************************************************************
All Symantec products, which use LiveUpdate, install it themselves,
but if you encounter a problem with LiveUpdate that you or Technical
Support believe to be the result of an install problem or corrupted
files, you can reinstall easily.

To reinstall, locate LUSETUP.EXE on your system or download the latest
version from the Internet at:

http://www.symantec.com/techsupp/files/lu/lu.html

Once the file is on your system, double click the icon. You will be
asked if you wish to install LiveUpdate. Answer yes, and it will
automatically reinstall. Your previous settings will be saved, and
you will still be able to run LiveUpdate from any Symantec product
without further configuration.

If you wish to uninstall LiveUpdate, please note that you will no
longer be able to receive updates to your Symantec products.

To uninstall LiveUpdate:
1. From the Start menu, select Settings > Control Panel.
2. Double-click Add/Remove Programs.
3. Select LiveUpdate from the list and then click Add/Remove.

To reinstall LiveUpdate at any time, find the LUSETUP.EXE at the above
URL and simply double-click it.

**********************************************************************
LIVEUPDATE CONFIGURATION & LOG FILES
**********************************************************************
LiveUpdate stores all of its configuration and logging information in
the following files:

log.liveupdate - Log file
product.catalog.liveupdate - List of installed Symantec products
settings.liveupdate - Configuration settings

LiveUpdate will also keep backup copies of these files by adding a
number to the beginning of the filename. The higher the number the
older the file.

These files are normally located in the 'Application Data' folder on
your machine. The location of this folder is OS dependent, however for
Windows 9x machines it is usually in
windowsall usersapplication dataSymantecliveupdate
and for new Windows NT/2K/XP systems it is sometimes located in
Documents & Settingsall usersapplication dataSymantecliveupdate

If you cannot find this folder its best to search for one of the
filenames noted above.

LiveUpdate does not remove its configuration or log files when you
uninstall.

**********************************************************************
USING AOL (America Online)
**********************************************************************
Symantec has documentation in our online knowledgebase that can assist
you in using LiveUpdate with America Online. Please go to the
following URL to review this information:

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/19982515512

An important issue in configuring LiveUpdate to work with AOL is to
first make sure you are using a recent version of the AOL software.
Follow these steps to get LiveUpdate to work with an AOL connection.
Continues for 9 more pages >>




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