The Leadership Secrets of Santa Claus Essay

This essay has a total of 750 words and 6 pages.

The Leadership Secrets of Santa Claus

The following is a book report about: The Leadership Secrets of Santa Claus, and was
written by, (Cottrell, et al., 2003). This is an eighty-page leadership skill-building
book, published by the Performance Systems Corporation in 2003. There are eight main
points (Santa Secrets) discussed by the authors in this book and I agree with them all.
However, I will attempt to reveal why I agree that to "Build A Wonderful Workshop" is
important, discuss one secret ("Listen To The Elves") I see being practiced in my unit,
and express how I will spearhead effecting to "Share The Milk And Cookies".


I agree with the authors' idea of "Building a wonderful workshop". This chapter speaks on
making our mission our main idea while remembering our core values to help us stay focused
on our teammates and purpose. Our mission, values, and team are the foundation,
cornerstone, and core of what we do, how well we do it, why we do it, and how we see each
other in our given roles. If we as a team earnestly keep this statement and all it
incorporates as our focus, then I believe the other eight "secrets" cannot be far off.


One of the "secrets" I see being practiced in my unit is: "Listen to the Elves".
In this chapter the author discusses the importance of inviting participation from the
team. The author also encourages the reader to notice how others perceive them and to
spend some time walking in their teammates shoes. I believe this motto involves the entire
team, is a constant work in progress, and when utilized well; gives us integral working
knowledge of what we must do. It is exemplified when our dietician, who is also our Anemia
Manager, asks the clinicians what might have caused a patients Hematocrit to drop; when
our facility administrator asks us how we want to split our patient caseload and then
helps us when we are short staffed; and when our nurses ask the Patient Care Technicians
how their day is going and willingly lend a hand with patient care. Another example is
when our social worker, dietician, and I developed a survey based on staff issues and
complaints. We had a team meeting to inform the staff of the survey and that the goal was
resolution and solution, not further complaints. It was made anonymous, with a deadline,
and space enough for the staff to place their suggestions. All of the teammates
participated, including the originators. Once we received the completed surveys the data
was compiled, and we met with our facility administrator to discuss the results, and how
we could effect positive change as a team. These are just some of the examples of how we
listen to each other as a team.


To "Share The Milk And Cookies" is one of the "secrets" I will take responsibility for
enforcing in my unit. This particular idea speaks to recognition of our teammates through
ways other than a mere, "Thank you" or "Job Well Done." One idea I have been pondering
since we concluded the above-mentioned survey is to implement an "Employee of the Month."
The XXX core values and mission statement will be a couple of ways my teammates and I will
determine who the candidate of the month is. There will be a ballot box for the teammates
to enter their vote. I will enlist the help of a couple teammates to share in this
responsibility and rotate the group throughout the year so everyone has a hand in helping.


When we have tallied the votes I would like to post the employee's picture in a frame out
in the lobby where staff and patients can see it, along with a banner stating what they
are being recognized for. Another way to recognize teammates is during our homeroom
meetings. By sharing and explaining the significance of information gleaned from the "red
box" and QA meetings our teammates may better understand the importance of the role they
play and how this impacts our patient care and our unit as a whole.


Overall I thought this book was an excellent read and very informative. The concepts are
not just for the business world, but personal dealings too. The authors kept the book
interesting and witty by writing it from the perspective of Santa Claus exemplifying his
leadership skills while managing his workshop with the elves and reindeer as his
employees.





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